I don't have any negative things to say about this product, but when I am finished with it I am not going to buy another jar immediately. Instead, I'm going to try another of Burt's Bees eye cremes - just to compare.
It smells nice and light and I only need to use a very little bit to cover the area around both eyes. I am still young and have been using anti-aging/anti-wrinkle creams since I was about 12 as a preventative measure so I can't say I've seen improvement in my wrinkles because I don't have any (yet).
However, I'm a medical student and I always get comments on how tired I look - even though I use this product every morning - so it must not do much for me in the way of dark circles and puffiness. It does provide a good base for my eye makeup though, which is why I actually like how "sticky" it feels when you put it on =D