I recently started using the Burt's Bees acne solutions program, and am very pleased with the results. I have suffered "bad skin" since I was a kid. Even though I no longer suffer from full-blown "acne", I still get the occasional blemish, and experience redness associated with acne.
I like this product very much; however, I will caution new users: Do not "apply to the face", but, instead, use your fingertip and apply it ONLY to blemishes or "trouble spots". I made the mistake of applying it to my entire face at first; and, given the small size of the bottle, I realized after about 4 or 5 days, I had used half the bottle. This stuff ain't cheap, so use it sparingly.
Also, I see a lot of reviews complain or comment about the smell. I don't know why, as I like the smell. Granted, it has an astringent quality to it, but it is by no means offensive or "strange".
For those who find it "irritating", that may be so when you first put it on; however, if you follow it up with the Acne Solution face lotion, that stinging feeling is instantly neutralized.